We have developed an effective and unique approach to translating our clients' requirements into a meaningful and effectual online experience for their customers and users. This can be broken down into the following stages:
- DISCOVER [workshop, investigate, understand]
Before we can deliver an effective solution, we need to fully understand your business, its goals, culture and strategy. We take a long look at your industry and your competitors to ensure that the outcome will elevate your business in your market segment and also deliver on your requirements.
- ADVISE [simplify, strategise, technology]
Our clients need to focus on their businesses and do not want to be bogged down trying to decipher and understand technology. We make recommendations on best practices, technology platforms and marketing tools to ensure that the chosen technology fits your business, not the other way round.
- IMPLEMENT [develop, test, deploy]
Although we love the latest technology, we are not slaves to it. Where possible, we will provide an out-of-the-box solution that will save you money and deliver the desired outcome. Some projects however will require a custom built solution and we are able to deliver bespoke applications to meet your specific requirements.
We adopt a modular approach to design & development so should your objectives or offerings change, your website can be adapted accordingly.
- SUPPORT [manage,update, evolve]
As your business and product offerings evolve, your web presence needs to reflect this evolution and so your website becomes an ongoing project. Some clients choose to manage this themselves and we provide them with the tools, training & support to do so on an ad-hoc basis.
Other clients prefer to outsource the management of their online presence entirely, and we accommodate this via a Service Level Agreement tailored to their specific needs. Whichever you choose, you can be assured of a personalized, attentive and professional partnership.